Frames that flatter. Lenses that work.

We accept most major Canadian vision insurance plans — Sun Life, Manulife, Canada Life, Green Shield, Blue Cross, Equitable Life, Desjardins, and many others. Bring your benefits card or insurance details to your visit and we’ll process the claim directly where possible. If your plan doesn’t allow direct billing, we provide an itemised receipt for you to submit. Coverage limits, frame allowances, and lens-coating restrictions vary by plan — we’ll check what’s covered before any work begins so there are no surprises.

Standard single-vision and progressive lenses typically take 7–10 business days from order to pickup. Specialty lenses (high-index for stronger prescriptions, premium progressive designs, polarised prescription sunglasses, or coated specialty options) take 10–14 business days. Once your lenses arrive, we fit and adjust the frames in person and verify the prescription before you leave. If you need glasses urgently — for travel or replacing a broken pair — ask about expedited options at the time of order.

Yes — we can fit lenses into frames you already own, including frames purchased elsewhere or sentimental favourites. Bring the frames in for a fit assessment first; we’ll check that they’re structurally sound, that the lens shape suits your prescription, and that the bridge and temples align correctly. Some frames (very thin metal, very small lens shapes, or older damaged frames) may not work with strong prescriptions or progressive designs — we’ll tell you up front before we start.

Honestly: it depends. The current research doesn’t strongly support blue light lenses preventing long-term retinal damage from screens, despite popular claims. What blue light coatings can do is reduce visual fatigue and improve sleep quality for heavy evening screen users by filtering shorter wavelengths that suppress melatonin. If you spend 6+ hours daily on screens or notice eye strain at night, they’re a reasonable add-on. If you don’t — standard anti-reflective coating delivers most of the comfort benefit. We’ll discuss whether they’re worth the cost for your specific routine, not push them by default.

Yes — complimentary adjustments are part of caring for your glasses. Bring them in for nose-pad replacement, temple tightening, frame alignment, or screw replacement. We adjust glasses purchased from us at no charge for the life of the frames. For glasses purchased elsewhere, simple adjustments are also available. Major repairs (broken frames, damaged hinges, replacement parts for discontinued frames) may require a quote or sometimes new frames — we’ll always show you the options before any work or charges.

Bifocals have a visible line in the lens separating the distance prescription (top) from the reading prescription (bottom) — two distinct zones. Progressives use a smooth gradient from distance at the top, through intermediate (computer/dashboard distance) in the middle, to near at the bottom — no visible line, no abrupt jump. Most patients today choose progressives because they’re cosmetically modern and provide intermediate vision (which bifocals miss). Bifocals are simpler optics and adapt to faster, but they leave a gap at arm’s length. Our optometrists will recommend the lens type that matches your visual demands and adaptation history.